Examples of SS Activities

Prevention of a special fraud

An elderly female customer was operating an ATM while on the phone. An employee who felt that this was suspicious approached the customer to check the situation, and since the conversation involved something along the lines of a “refund,” they suspected fraud and contacted the police. As a result, the case was confirmed as fraud, and potential damage was prevented.

Watching over a child

An employee found a young girl crying alone at the store entrance. The store manager determined she was lost, took her into protection, and notified the police. Fifteen minutes after the report, the police and her mother arrived at the store, and she was safely handed over.

Appropriate protection and reporting in emergencies (sudden illness)

A male customer in his 50s suddenly collapsed inside the store. When an employee noticed the situation and checked, the customer was unconscious, so they immediately called 119. Two other employees working at the time contacted the building’s disaster prevention center and placed a coat over the customer to keep his body temperature from dropping, while waiting for him to regain consciousness and for the paramedics to arrive. By the time the paramedics arrived, the customer had regained consciousness, and the employees were able to cooperate in ensuring proper emergency transport.

Rescue operation for a customer

An elderly customer living in the neighborhood fell at home and was injured badly with bleeding from the head.
Because the customer’s family was absent, the customer came to the store for help. The owner immediately called an ambulance to have the customer taken to the hospital as an appropriate response to the emergency situation.