SUSTAINABILITY Sustainability Promotion System

Identify Lawson’s Material Issues,
and Promote Sustainable Initiatives to Realize Its Future Vision

The Lawson Group promotes its business activities from the customer's perspective with the aim of becoming the hub of refreshment in every community, based on our Group Philosophy, “Creating Happiness and Harmony in Our Communities.”
To create happiness in our communities, it is essential to realize a sustainable society for the future and live in harmony with stakeholders.
To pass on a prosperous future to children, the Lawson Group has established the Lawson Group Sustainability Policy based on the Lawson Group Corporate Conduct Charter and promotes sustainable business activities in cooperation with stakeholders.

Click here for Lawson Group Sustainability Policy

Governance

Solving issues and sharing progress through the Sustainability Committee

●Sustainability Committee Organization (as of March 1, 2025)

The Lawson Group has appointed Chief Sustainability Officer (CSO) to address environmental issues, such as climate change, and social issues, such as human rights, through the implementation of ESG-based Management, and the president and CEO has assumed this role. The Sustainability Promotion Office*, which directly reports to the President, has also been established as a dedicated department responsible for sustainability activities across the entire Group. The Sustainability Committee (held four times a year)* is attended by the heads of organizations related to sustainability as members, and the Sustainability Promotion Office serves as the secretariat to promote the Lawson Group’s sustainability initiatives.
Under the Sustainability Committee, we have established working groups and other bodies on issues that need to be addressed by the Lawson Group with a particular sense of urgency (reducing CO2 emissions, reducing food loss and waste, reducing plastic use, supply chain, and communication), and are examining specific promotional measures. Based on the results of these discussions, the Sustainability Committee confirms the direction to be headed and, as necessary, makes decisions at Executive Committee Meetings and the Board of Directors.
With regard to the issues to be addressed, based on our Three Promises, we have identified the six material issues on sustainability that should be prioritized from the issues that have a large impact on the environment, society, and economy in our business activities, including the value chain of the Group. Each division of the Company and each Group company stringently adheres to the Three Promises and promotes ambitious initiatives in cooperation with one another to address the material issues. We regularly report the status of these initiatives to the Sustainability Committee to ensure progress across the Group.

* Name changed as of March 2025

In our business policy, the “Three Promises,” we promise to provide “Superior taste,” “Human kindness,” and “Friendliness for communities (Machi)” with our customers as the starting point. By doing so, our goal is to become the hub of refreshment in every community by offering the three “Whew!” Surprises.

  • ●Superior taste: Surprising discoveries in products and services
  • ●Human kindness: Creating clean stores and providing pleasant customer service
  • ●Friendliness for communities (Machi): Reduction of CO2 emissions, food loss, and plastic

Lawson's Material Issues and Environmental Vision (Targets for 2025 and 2030 and 2050)

Identification of Lawson’s Material Issues
Environmental Vision Lawson Blue Challenge 2050 !

Lawson’s Way of Thinking in Advancing Initiatives

The Lawson Group seeks to contribute to sustainability from the following two main perspectives.
First, we pursue activities that make proactive contributions to society and the environment. In particular, we are endeavoring to determine the volume of CO2 emissions released from our supply chain and installing the latest energy-efficient equipment in our stores as part of our efforts to reduce CO2 emissions from our operations.
Second, we provide proactive support for our customers’ social and environmental activities by delivering eco-friendly products and services.

Social and Environmental Education

Lawson implements social and environmental training for headquarters employees, franchise store owners, store managers, and store crews (part-time and temporary workers).
For headquarters employees, we implement e-learning training for all employees once a year.
We also hold occasional online study sessions specializing in material issues to provide explanation concerning the importance of social and environmental issues, as well as the future needs to be addressed, to employees who voluntarily participate in the sessions.
For franchise store owners, store managers, and store crews, we regularly share information through in-house magazines, Lawson seminars, and other means of sharing information, in addition to training at the time of store opening.
At consolidated subsidiaries and affiliates, we also implement social and environmental training tailored to the circumstances of each company, including lecture-style training, e-learning, and self-study.

●Social and Environmental Education

Target Method Frequency Description
Franchise owners, store managers, store crew members Training at the time of opening and sharing of initiatives through in-house magazines, Lawson seminars, and other means of sharing information. Once a month or more Sharing information on social and environmental activities related to stores and promoting compliance with environmental laws and regulations
Headquarters employees Training at the time of joining the company, e-learning, online study sessions, sharing of initiatives through the in-house network and other ways. Once a year or more Sharing information relevant to the Lawson Group’s activities about social and environmental initiatives and promoting environmental legal compliance
Affiliated companies Lectures, e-learning, self-directed learning, etc. Once a year or more Sharing information relevant to the Lawson Group’s activities about social and environmental initiatives and promoting environmental legal compliance


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